OPERATING SINCE 2016 · CAPE TOWN · REMOTE WORLDWIDE

We don't theorize about AI.
We run it. Every day.
On our own businesses.

Intellicom IT is the systems integrator behind real, operational businesses — not slide decks. ERPNext, multi-agent LLMs, WhatsApp automation, point-of-sale, cloud infrastructure. We architect it, we build it, we run it, we support it. 35 years in IT. AI-native today.

AI ENGINEER FRACTIONAL CTO ERPNEXT CLAUDE · GPT MICROSOFT 365 AZURE CYBERSECURITY SOPHOS · FORTINET WHATSAPP API WOOCOMMERCE VPS · LINUX PYTHON · NODE
YEARS IN IT
35+
since the 1990s
SYSTEMS RUNNING
14
PM2 processes, 24/7
PRODUCTS UNDER MGMT
2,400+
across client e-commerce
MESSAGES AUTOMATED
800/day
WhatsApp, email, notifications
// THREE PILLARS

From the till to the LLM. We build the lot.

Most IT companies pick a lane — support, or development, or AI. We do all three because that's what running real businesses actually requires. The lanes interlock.

⚙️

Business Systems

Full ERPNext deployments — POS, inventory, GL accounting, manufacturing, multi-company. WooCommerce builds with ERPNext sync. The software that runs the business, done right.

ERPNextWooCommerceFusionPOSVAT201
🤖

AI Engineering

Multi-agent LLM orchestration on Claude and GPT. Custom WhatsApp AI assistants, vision OCR, automated content pipelines, agent-driven ops. Not chatbots — production systems.

ClaudeOpenAIBaileysVision OCRAgents
🖥️

IT & Infrastructure

Day-to-day IT for businesses that need it to just work. Microsoft 365, Azure cloud, Windows Server, Hyper-V, networks, hardware procurement. SA-based engineers, not call centres.

Microsoft 365AzureWindows ServerHyper-VNetworkingHardware
🛡️

Cybersecurity

The defensive layer most SMEs only think about after an incident. Next-gen firewalls, endpoint protection, MFA enforcement, Veeam backup, ransomware DR, audit-ready policy & review.

SophosFortinetVeeamMFAEndpointBackup & DR
// PROOF, NOT PROMISES

The case study we live in.

SA Fish Breeders is our sister business — a real aquaculture operation we built from scratch and run daily on the exact same stack we deploy for clients. It's not a portfolio piece. It's the lab.

● LIVE · RUNNING NOW

SA Fish Breeders

An end-to-end aquaculture business: pre-order voting, supplier orders, WhatsApp customer service, multi-reseller portals, payment reconciliation, livestock tracking, retail e-commerce, daily auctions, AI-assisted ops.

Everything is built and operated by Intellicom. Every component is the same kind of system we'll happily build for you — but it's been hardened by running our own money through it every day.

If we can build the systems that run a fish farm, we can build the systems that run your shop, your service business, or your distribution operation.

PM2 processes 14
Live products 2,400+
AI assistants 3
WhatsApp bots 5
Active resellers 6
Daily messages ~800
Uptime, 12 months 99.7%
// TRUSTED BY
SA Fish Breeders
Centeq Networking
Napier Wineries
Universal Parts Group
Judy's Planted Tanks
Everything Petta SA
// WHAT YOU CAN BUY

Transparent services. Honest pricing.

Most IT companies hide their pricing. We don't — the indicative numbers below are where conversations start. Real quotes still need a short scoping call.

AI & Automation Build

Custom multi-agent systems, WhatsApp AI assistants, invoice OCR, content pipelines. Fixed-scope or fractional-CTO basis. We build what you actually need, not what's trendy.

From R 25,000 per scoped build
Or R 500/hr fractional CTO
  • Claude & GPT integrations
  • WhatsApp bots on Baileys
  • Vision-based OCR & document parsing
  • Tool-use agents with memory
  • Production hosting included
Discuss a build →

Managed IT & Infrastructure

The day-to-day reliability layer — Microsoft 365, Azure cloud, Windows Server, Hyper-V, networks, hardware procurement. Per-seat monthly or fixed-fee retainer.

From R 350/seat per month
Custom retainers for larger sites
  • Microsoft 365 & Azure administration
  • Windows Server, Hyper-V, VPS hosting
  • Networks & Wi-Fi (Mikrotik / UniFi / Cisco)
  • Hardware procurement & setup
  • On-site visits when needed
Request retainer →

Cybersecurity

From basic endpoint hygiene to firewall-managed networks with offsite backups — the technical security layer beneath your compliance programme.

From R 450/seat per month
Firewalls & DR quoted per site
  • Sophos / Fortinet firewall configuration
  • Endpoint protection (Sophos / Defender)
  • MFA enforcement across Microsoft 365
  • Veeam backup & ransomware-grade DR
  • Hardening aligned to POPIA & ISO 27001
Get a security review →
// GOVERNANCE & COMPLIANCE

POPIA and ISO 27001, in plain English.

Every SA business that touches customer data has POPIA obligations — and the bigger contracts increasingly demand ISO 27001. We turn that from a compliance headache into a clear, costed, plain-English plan, and do the work to get you there. SME-sized and SME-priced — not big-four consultancy fees.

📋

ISO 27001

The international information-security standard your enterprise and government clients ask for. We run the full implementation — scope, risk assessment, Statement of Applicability, the controls and the evidence — and line you up with an accredited auditor for the certificate itself.

  • Gap analysis vs ISO 27001:2022
  • ISMS build & control implementation
  • Internal audit & management review
  • Certification-audit support
🔎

Security & Compliance Audits

Where do you actually stand? A straight assessment of your security and compliance posture — what's a real risk, what's just noise, and a prioritised plan to fix it. Sized for SMEs, written in plain English, no scare tactics.

  • POPIA & ISO 27001 gap assessment
  • Vulnerability & access review
  • Plain-English risk report
  • Prioritised, costed remediation plan
🔄

Ongoing Compliance

Compliance isn't a once-off certificate. POPIA evolves, ISO needs annual surveillance, staff turn over. We keep you compliant year-round so the next audit — or the next breach — doesn't catch you out.

  • Annual policy & control review
  • Surveillance-audit readiness
  • Staff awareness refreshers
  • Incident & breach support
🗂️

AI Register & Governance

Can you list the AI running inside your business — what it touches, what it decides on its own, and who answers for it? Most businesses can't. We find it all, including the AI features quietly switched on inside software you already pay for, and build the register. We publish our own, so you can see exactly what you'd be getting.

  • Discovery of declared and shadow AI use
  • POPIA & automated decision-making assessment
  • Approval gates and access controls that hold
  • Evidence for client security questionnaires

Read our own AI register →

// NATIONWIDE COVERAGE

Engineers on the ground. Helpdesk on the line.

An IT partner is only useful if they can actually reach you. We run a multi-channel helpdesk and dispatch engineers across South Africa — so whether you're in a Cape Town head office or a branch in Polokwane, support shows up.

Helpdesk
Phone · Email · WhatsApp
Remote-first
Most issues fixed in minutes
🛠
On-site
Dispatched when hands-on needed
📍
9 provinces
Engineer network nationwide
// SERVICE AREAS

We can put a person in front of your kit in any of these centres — and many in between.

  • Cape Town
  • Johannesburg
  • Pretoria
  • Durban
  • Gqeberha (PE)
  • East London
  • Bloemfontein
  • Polokwane
  • Nelspruit
  • Kimberley
  • George
  • Rustenburg
  • Paarl
  • Wellington
  • Saldanha
  • Vredenburg
  • Vredendal
+27 82 768 9613 support@intellicom.org.za 💬 WhatsApp helpdesk 🎫 Ticketed escalation
// CONNECTIVITY

Get your sites talking. Anywhere to anywhere.

Head office to branch, branch to branch, staff to cloud — we design, install, and maintain the full connectivity stack. Fibre where you can get it, wireless where you can't, all stitched together so your business doesn't care which underlay it's running on.

🌐

Business Fibre & LTE

Primary uncapped fibre on the best-priced ISP for your area, plus LTE failover so your tills, EFTs and helpdesk lines stay alive when the cable gets cut.

  • Multi-ISP comparison
  • Failover routing
  • SLA-backed circuits
📡

Wireless & Point-to-Point

Long-range microwave links between buildings, on-site Wi-Fi, and outdoor coverage for yards, sheds and parking. Where fibre can't reach, we beam.

  • Microwave PtP / PtMP
  • Enterprise Wi-Fi (multi-AP)
  • Outdoor & warehouse coverage
📞

Voice & Cloud PBX

VoIP phone systems with extension dialling between branches at zero call cost. Mobile softphones for staff on the road. Call recording, IVR and queues out the box.

  • Hosted & on-prem PBX
  • SIP trunking
  • Branch extension dialling
"
Most IT shops resell software they don't run. We run everything we deploy — on our own businesses, with our own money on the line. That changes the kind of advice you get.
— PIERRE MALAN, MANAGING DIRECTOR

Got a system you wish someone would actually build?

Twenty-minute call. No deck. We'll tell you honestly whether what you want is sensible, what it would cost, and whether we're the right people to do it. If we're not, we'll usually know who is.